Let buyers fix post-purchase mistakes
Give shoppers the flexibility to edit their orders — while you reduce ticket volume, protect fulfillment, and unlock new post-purchase revenue.
Sign up for Beta – the first 10 will get a free lifetime subscription!
We care about your data in our privacy policy
How Revhope Order Editing works
Order Editing gives customers a short, self-serve window to fix mistakes before fulfillment begins.
Store customer side
Where editing happens
Your customers can start editing orders from Shopify’s “Thank You” page (immediately after checkout) or visit via your order confirmation email.
Shopify merchant side
Custom rules at your fingertips
Set time limits on when customers can make edits, decide which edits are allowed, and automatically lock orders when they’re ready to be processed by a third-party system. Learn more
What your customers can edit
From address typos to last-minute product changes, customers can make quick fixes before shipping - without creating support tickets.
Add new products
Turn post-purchase edits into a revenue driver. Customers can add more items to their order - and you can offer exclusive deals right when they’re most likely to buy again.
Update shipping address
Let shoppers fix delivery mistakes without involving your support team. Whether they missed a building number or entered the wrong city, address changes are easy — and your fulfillment stays on track.
Edit product options
Customers can swap sizes, colors, or even switch to a different product before the order ships. Edits trigger automatic price recalculations, so nothing breaks your workflow - or your profit margins.
Manage discount codes
Missed a promo code at checkout? No problem. Let customers apply or reapply discount codes right from their order summary - even after purchase.
What you can control
You decide what’s editable. Customers get a frictionless interface to make quick fixes—without reaching out to support.
Set how long customers can make changes
Define the editing window that works for your fulfillment flow — from 15 minutes to 2 business days. After that, the order locks and ships without delay.
Make the post-purchase experience feel like your brand
Customize the Order Editing interface with your logo, colors, and brand style — so it looks and feels like a natural extension of your store.
Keep discount eligibility fair after edits
Automatically recalculate discount codes when items are removed, swapped, or changed — so customers only receive discounts they still qualify for. Works with all major discount types, including app and script-based.
Keep tax calculations accurate, even after edits
Automatically adjust taxes when a customer changes their shipping address. Whether it’s charging more or issuing a refund, everything stays compliant — without creating extra work for your team.
Keep edits in sync with your same-day shipping deadlines
Automatically shorten the edit window for orders with same-day shipping. Set daily cutoffs, define eligible methods, and ensure these time-sensitive orders move fast — without risk of delay.
Let customers remove items - with the refund logic you control
Allow self-service downgrades like product removals or cancellations. Choose whether to refund via store credit, payment method, or your own custom Shopify Flow — all before the order ships.
How does it work with my 3PL?
We’ve built an integration that works with all major 3PLs to delay order pulling from Shopify right after checkout. This gives customers a short editing window before the order is sent to be shipped.
How does it work with my 3PL?
We’ve built an integration that works with all major 3PLs to delay order pulling from Shopify right after checkout. This gives customers a short editing window before the order is sent to be shipped.
How does it work with my 3PL?
We’ve built an integration that works with all major 3PLs to delay order pulling from Shopify right after checkout. This gives customers a short editing window before the order is sent to be shipped.
Improve your email marketing campaigns
Revhope Order Editing connects seamlessly with Klaviyo and Omnisend, so you can send personalized email post-purchase upsell campaigns
Drive growth with every post - purchase edit
Reduce support load. Unlock new revenue. Give your customers the power to fix their own mistakes - and see how smooth post-purchase can be.
Sign up for early beta access and be the first to try Order Editing in your store.
We care about your data in our privacy policy
